ORB HEALTH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal and health information is collected, used, and disclosed by PCOS CARE 360 (the "Service").
1. Information We Collect
We collect several types of information for various purposes to provide and improve our Service to you.
- Personal Identification Information: When you register, we collect your name, email address, username, age, gender, and contact details.
- Sensitive Health Information: To use the Service, you will provide health-related data, including but not limited to: menstrual cycle details, physical symptoms (e.g., hirsutism, acne), medical history, family history, laboratory results, ultrasound findings, and uploaded scan results. This information is essential for the PCOS assessment features.
- Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's IP address, browser type, and pages visited.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service, including user registration and account management.
- To allow you to participate in interactive features, such as the PCOS Preliminary and Comprehensive Assessments.
- To store your health data for your personal tracking and for review by your designated healthcare provider.
- To facilitate communication between you and your healthcare provider through the platform.
- To monitor the usage of our Service and to improve its functionality.
3. Sharing and Disclosure of Information
Your privacy is paramount. We do not sell your personal data. We only share your information in the following limited circumstances:
- With Your Healthcare Provider: The primary purpose of this Service is to connect you with your doctor. All health information you provide, including assessment results and uploaded scans, will be accessible to registered healthcare providers on the platform for the purpose of providing you with medical care and consultation.
- For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of ORB HEALTH, or protect the personal safety of users of the Service or the public.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
6. Your Data Protection Rights
You have certain data protection rights. You are entitled to:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. You can update most of this information directly in your profile.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
7. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@orbhealth.com.